Acceptable Use Policy – Whoz Knowledge Center

Last modification date: July 2026

Scope and Acceptance

This Acceptable Use Policy (the "Policy") applies to every person who accesses or uses the Whoz Services (each a "User", "you"). By accessing or using the Services, you agree to comply with this Policy. This Policy also forms part of the Documentation and is incorporated into the agreement between Whoz and the client that authorized your access (the "Agreement"). Capitalized terms not defined in this Policy have the meaning given in the Agreement.

In order to provide our Users with the best possible experience, it is essential that the Services operate smoothly, efficiently, and without interruption. Whoz is also committed to protecting its clients, staff, and third parties from illegal or damaging actions, whether taken knowingly or unknowingly. We therefore need Users to refrain from misusing or abusing the Services. We describe, without limitation, what we mean by misuse or abuse below, so that we can identify and respond appropriately to such behavior.

Definitions

"Services" means the Whoz platform and related services you are authorized to use. "AI Features" means the artificial-intelligence functionalities within the Services, and "output" means any content or result they generate. "Documentation" means Whoz's published documentation for the Services. "Technologies" means the proprietary technologies underlying the Services.

"Content" means (1) anything you share, post, submit, upload, or otherwise provide in any way to the Services, including information, data, text, software, code, scripts, music, sound, photos, graphics, videos, messages, tags, and interactive features; and (2) any other materials, content, or data that you use with the Services.

Reporting Violations

If you become aware of any violation of this Policy, you must promptly notify us by email at compliance@whoz.com and provide us with reasonable assistance, as requested, to stop or remedy the violation.

Prohibited Conduct

The following activities are strictly prohibited.

Unlawful and Harmful Activities

Engaging in any form of misrepresentation, including spoofing, phishing, impersonating others, or manipulating headers or other identifiers to disguise the origin of any Content, or falsely implying any sponsorship or association with Whoz or any third party.
Invading the privacy of others, such as disclosing or sharing another individual's confidential information without their explicit consent, or gathering personal information of other individuals (including their account names or details) from the Services.
Stalking, harassing, or making explicit threats of violence against others using the Services.
Engaging in any unlawful activity, or using the Services or Technologies in a manner that contravenes any applicable laws or regulations (including those relating to data protection, privacy, artificial intelligence, and export control), or in a manner that promotes or results in discriminatory practices against individuals or groups based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, medical condition, or any other protected characteristic.
Uploading, submitting, or otherwise providing personal data (a) that you are not authorized to process, (b) without a valid legal basis, or (c) that constitutes special categories of personal data (article 9 GDPR) where the Services are not intended to process it.
Using the Services in any situation where failure or fault of the Services could lead to death or serious bodily injury of any person, or to physical or environmental damage.
Using the Services for any purpose or in any manner other than in accordance with the Documentation.

Protection of the Services and Intellectual Property

Using any method other than the publicly supported interfaces (such as a robot, spider, or site search/retrieval application) to retrieve, index, "scrape," "data mine," or otherwise gather any messages, text, files, images, photos, video, sounds, profiles, works of authorship, or other content from the Services, or to reproduce or circumvent the navigational structure or presentation of the Services.
Reverse engineering, decompiling, disassembling, or otherwise attempting to discover the object code, source code, or underlying ideas or algorithms of the Services or Technologies.
Using access to the Services to (1) build a competitive product or service, (2) make or have made a product using similar ideas, features, functions, or graphics of the Services, or (3) copy any features, functions, or graphics of the Services.
Framing or mirroring the Services.
Modifying, translating, or creating derivative works substantially based on any element of the Services or Documentation.

Inappropriate Communications

Requesting or contacting Users for commercial purposes.
Sending spam, advertising, chain letters, or other unsolicited Content through the Services.
Advertising or promoting other products or services without proper authorization.

Inappropriate Content

Posting, uploading, sharing, submitting, distributing, or otherwise providing Content on the Services that:

Infringes, dilutes, misappropriates, or otherwise violates any intellectual property or other right of Whoz or any third party, including copyright, trademark, patent, trade secret, moral rights, privacy rights, publicity rights, or any other proprietary or contractual right.
You do not have the right to submit.
Is deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful to minors, pornographic, indecent, harassing, hateful, or otherwise inappropriate.
Encourages or furthers conduct that would violate any applicable law, including criminal law, or any third-party rights, including publicity or privacy rights.
Attacks or advocates discrimination against individuals or groups based on race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, medical condition, or any other protected characteristic.
Contains malicious code such as viruses, bots, worms, Trojan horses, scripting exploits, time bombs, or similar materials.
Is reasonably likely to cause material harm to Whoz, other Users, or any third party.

AI-Specific Restrictions

In addition to the restrictions above, the following are strictly prohibited when using the AI Features and any related output:

Using the AI Features to generate or disseminate output that could reasonably be expected to mislead, cause harm, or create legal, regulatory, or reputational risk for Whoz.
Using the AI Features or their output to train, develop, or improve any competing artificial-intelligence models, services, or datasets, except as expressly authorized in writing by Whoz.
Using the AI Features or their output as the sole basis for a decision producing legal or similarly significant effects on an individual (including in recruitment, candidate evaluation, or task allocation), without meaningful human review.
Extracting data or output from the AI Features through automated means (including scraping, harvesting, or similar techniques).
Disabling, bypassing, or otherwise interfering with any safeguard, monitoring tool, content filter, output-marking mechanism, or integrity measure implemented by Whoz in relation to the AI Features or AI-generated output.
Engaging in any of the practices prohibited by article 5 of the EU Artificial Intelligence Act (Regulation (EU) 2024/1689).

System Integrity and Availability

Probing, scanning, or testing the vulnerability of any system or network that hosts the Services, except for security assessments expressly permitted by Whoz.
Tampering with or hacking the Services, bypassing security or authentication measures, or attempting to gain unauthorized access to the Services or to related systems, networks, or data.
Modifying, disabling, or compromising the integrity or performance of the Services or any related system, network, or data.
Intercepting or decoding any transmissions to or from the servers that run the Services.
Overwhelming the infrastructure by imposing an unreasonably large load that consumes extraordinary resources (such as CPU, memory, disk space, or bandwidth), including:
- using automated systems such as robots to send more request messages to the servers than a human could reasonably send in the same period using a normal browser;
- using our APIs in a manner that negatively impacts our services or infrastructure, or that causes harm or disruption to our Users;
- consuming an unreasonable amount of storage for music, videos, pictures, or other Content unrelated to the purposes for which the Services were designed;
- exceeding the maximum number of requests, queries, or API calls permitted by the Services or its technical documentation, or attempting to bypass safeguards such as throttling, rate limits, or other performance-protection mechanisms; or
- invoking the AI Features repeatedly at a scale inconsistent with the intended use cases of the Services or the agreed commercial terms.

To protect the Services and other Users, we may throttle, restrict, suspend, or terminate access where usage materially exceeds permitted limits, or where such usage threatens the stability, performance, or security of the Services.

Content: Monitoring and Responsibility

We are under no obligation to monitor, screen, or review Content, and we are not responsible for Content provided by Users. You are solely responsible for the Content you provide and for your use of the Services.

Enforcement

We may remove, disable access to, quarantine, or refuse to host any Content that we reasonably believe violates this Policy or applicable law, with or without prior notice and without liability.

If you violate this Policy, in addition to any other remedies available to us, we may suspend or restrict your access to the Services where we reasonably believe it is necessary to ensure compliance with laws or to protect the rights, safety, privacy, security, or property of Whoz, its clients, staff, or third parties. Any suspension or termination at the level of the client's subscription is governed by the Agreement between Whoz and the client.

Investigation and Reporting

We reserve the right, but do not assume the obligation, to investigate any violation of this Policy or misuse of the Services. We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Such reporting may include disclosing relevant data to the extent permitted by applicable law and consistent with Whoz's data protection obligations and privacy notice. We may also cooperate with appropriate law enforcement agencies, regulators, or other third parties to help investigate and prosecute illegal conduct, including by providing network and systems information related to alleged violations of this Policy.